Terms and conditions

Terms and conditions

The content and services available on the site are provided to you in accordance with the following terms and conditions, our Privacy Policy and other terms and conditions and policies you may find on our site regarding specific functions, features, offers or customer service, all of which are part of or included in these terms and conditions (generally, "terms and conditions").

By accessing or using the site, you acknowledge that you have read, understood and agreed to be fully and unconditionally bound by these terms and conditions

Intellectual property

We grant you non-transferable, assignable and revocable personal authority to use the software we provide to you as part of the website, for the sole purpose of enabling you to use our services and enjoy their benefits, as determined by Jarak shisha and in the manner permitted by the terms and conditions.

Commercial use or use on behalf of third parties is prohibited, unless expressly and in writing in advance. Any breach of these terms and Conditions shall result in the immediate cancellation of the license granted under this paragraph without notice to you, and without prejudice to any other rights.

All copyrights, trademarks, trade names, commercial appearance, designs, "attributes" of the website and any other form of intellectual property, materials and other rights associated with the website, including software, HTML code and other codes used on the website, page titles, images, text, illustrations, formats, logos, designs, icons, images, software, music, downloads or videos (collectively, "intellectual property"), are and remain at all times— Ownership and inherent right of the Shisha Jarak as it is protected by the kingdom of Saudi Arabia and international trademark and copyright laws.

The intellectual property and all other materials displayed on our website may be accessed, displayed, downloaded and printed only for personal, non-commercial use, as expressly permitted by Jarak shisha or third party licensees of Jarak shisha .

But(1) provided that you do not modify or alter the intellectual property in any way،

(2) do not provide or make available intellectual property to any third party as a form of trade. You will not acquire any copyright, trademark or other proprietary right whatsoever in relation to the intellectual property. You have no license, right or interest in any materials or software as a result of your use of this website or your access to, display, download or print of intellectual property.

You may not copy (except as set out above), publish, broadcast, distribute, display, modify, create derivative works from, sell or participate in any sale or exploitation of any of the intellectual property materials or from our website in any way, either in whole or in part. Intellectual property may only be used as a shopping resource. Any other use of intellectual property, including its copying, modification, distribution, transmission, republication, display or performance, is strictly prohibited.

Jarak shisha is the exclusive owner or licensee of the intellectual property exclusively (as applicable), and is the exclusive licensee of the domain name https://shisha.com.sa/

Jerak shisha may provide content owned by third parties ("third party content") or links to third party websites ("third party websites") as a service to those interested in such information. Jarak shisha does not monitor any content of third parties or third party sites and does not endorse their content and has no control over them, and the inclusion of links to third party content or third party sites does not imply any association or relationship between brands and related third parties.

Jarak shisha does not warrant or endorse the accuracy or completeness of any third party content or any third party websites and does not endorse their accuracy or completeness. Jarak shisha is not responsible for updating or reviewing third party content or third party websites. Your use of third-party content and third-party sites is at your own risk. The content of third parties, including comments by users of third party content that are submitted to Jarak shisha, does not necessarily reflect Jarak shisha's own views

In light of the foregoing, Jarak shisha shall not be liable for any reason whatsoever for the content of third parties and/ or third party sites, including but not limited to the provision of external sources, content, commercials, products, services or any other information or data available on the website or from external sources.

Privacy

Please review our Privacy Policy for details about our practices regarding personal information.

Terms of sale

1. eligibility

The purchase of products through the Website is exclusively for parties who can legally enter into contracts on the internet and are over 18 years of age in accordance with the laws of the kingdom of Saudi Arabia.

In order to make purchases on the website, you must provide your personal data, including your real name and last name, a valid mobile phone number, a valid email address, payment details, a valid billing address and other required information as prescribed. You also represent and warrant that the payment details you provide are valid, complete and correct, and you confirm that you are the person referred to in the billing information provided.

The Website is only available to persons who meet Jarak shisha eligibility and electronic payment requirements, namely those who hold a valid credit card issued by a bank acceptable to Jarak shisha, and those who have authorized us to debit their credit cards for the total price of the products they purchase, including any taxes or delivery charges, if any. Products purchased are for personal use or as a gift only and may not be resold or used for commercial purposes or for any other commercial gain. Jarak shisha reserves the right to impose restrictions on multiple quantities of a particular item, which are shipped to a single customer or address.

When you order a product(s), you expressly authorize Jarak shisha to verify your credit card and to transfer, transmit or obtain your credit card information or credit reporting information (including any updated information) to or from third parties to authenticate your identity, validate your credit card, obtain initial authorization to use the card and/or authorize individual purchases, as we deem necessary. You agree that we may use the personal information you provide for the purpose of conducting necessary anti-fraud and anti-fraud checks, and that such personal information may be disclosed to a credit reference or anti-fraud agency, which may keep a record of that information.

Please refer to our Privacy Policy for information regarding how we use your data.

2. order products

The products available on the website, including any samples or gifts with purchases that Jarak shisha may offer you, are for personal use or for gifts only. You may not sell or resell any products you purchase or otherwise acquire from Jarak shisha.

Products offered for sale on the website are subject to acceptance and availability. If, for any reason after placing an order for a product (s), we are unable to provide a particular product, we will notify you as soon as possible and cancel your order in full.

All applications are subject to acceptance. We reserve the right to refuse or cancel an order for any reason, including inaccuracies or errors in the product or pricing information, our inability to obtain permission to charge the price, because delivery restrictions apply to a particular item, because the item ordered does not meet our quality control standards and is being withdrawn, because you do not meet the eligibility criteria set out in the terms and conditions or because of any other problem we discover.

Jarak shisha will keep a record of your transactions for a minimum of ten years and will keep that record for a reasonable period.

Once your order has been placed, you will receive an email with your order details. This email is not an acceptance of your request, but rather a confirmation that we have received your request.

One of our agents will contact you to confirm your order and in case our agent is unable to reach you at the number you provided at registration you will receive an email to which we ask you to respond to confirm your order. Even in the absence of confirmation, the initial request will also be processed.

In the event that the order is not cancelled, the acceptance of your order will be completed when we finish filling it out. At this point, you will receive a second email confirming that your application has been accepted and sent. Accordingly, the contract of sale will be concluded in Saudi Arabia at the moment of approval, and the language of the contract will be Arabic. Neither the third party payment processor we use nor the carrier we nominate has the authority to accept an order on behalf of brands.

We may refuse to process a transaction for any reason and we may refuse to transmit to any person at any time in our sole and absolute discretion. We shall not be liable to you or any third party for our withdrawal of any product, including any samples or gifts with purchases, from the website, whether or not such product is sold, nor shall we be liable for our deletion, testing, auditing or editing of any material or content on the website, for our refusal to process a transaction, or for the invalidation or suspension of any transaction after processing has commenced.

We make every effort to ensure that all details on the website are accurate, however from time to time we may discover an error in the prices of the products. If we detect an error in the price of a product listed in your order, we will notify you as soon as possible. We will not be obliged to accept or execute an order for a product advertised at an incorrect price, and we reserve the right to cancel such an order that has already been accepted or is on its way to you. If you order a product with the wrong price, we will send you an email or call you to inform you that we have not accepted your order and/ or that your order has been cancelled. In case you have already paid for the product (s), we will refund the full amount as soon as we can. If these items are returned en route to you, we will process a refund to you as soon as we receive the items.

By confirming your purchase at the end of the order processing, you agree to accept and pay the full amount due for the product (s) as described in your order, including any delivery charges applicable to that order.

Prices and payment policy

Prices include VAT applicable on the day of order. Any change in the applicable VAT rate will be automatically reflected on the price of the products that Jarak shisha offers for sale on its website.

Value Added Tax

Prices include VAT applicable on the day of your order. Any change in the applicable VAT rate will be automatically reflected in the price of products sold by brands via their website.

Tax number: Mr. Xiao Xiao

All forms of payment by credit card are subject to data validation and authorization by the card issuer. If the credit card issuer refuses to authorize payment, we will not be responsible for any delay or non-delivery. We will cancel your order and may contact you to choose an alternative method of payment.

The data on the credit card used for payment must match the exact information of the credit card holder, that recorded with the card issuer. Payment will be approved and put on hold when you place your order and the amount will be debited from your account when your shisha Grack finishes sending your order. You also confirm that the credit card used is your card or that you have been specifically authorized by the credit card owner to use it.

No credit card data will be stored, sold to, offered to, or leased to any third parties except in connection with our online payment gateway service provider.

4. delivery

Jarak shisha delivers products within the kingdom of Saudi Arabia and, at our discretion, your order is expected to arrive within two (2) to seven (7) business days starting from the day your order is confirmed via email depending on your region .

Delivery charges, if any, will be added to the prices of the products, and will be displayed in your local currency separately on the order form during the checkout process.

In the event that no one is available to pick up the order, you will have the option to arrange an alternative delivery date or get additional information about receiving your order from the delivery company.. If you are unable to receive your order on the second delivery attempt, you may have to pay an additional delivery fee for any other delivery attempt.

Delivery takes place from Saturday to Thursday, except Friday and public holidays.

5. customs fees for international shipments

The total shown in the order is the amount of products plus the value of added tax. Any additional amounts collected by customs after shipment are not affiliated with the Shisha rack.

In case the customs amounts are calculated on the shipment, contact the company (if any ) for any query or clarification.

6. Exchange and return

* Return or exchange is possible if the product is different, wrong or has a manufacturing defect from what was ordered from the customer in the same original condition and has never been used or opened within a maximum period of only five days from receipt .

* When returning or replacing the customer's desire, the shipping company charges the customer

* When returning or replacing due to factory fault or defect, the shipping company charges on your shisha .

* Upon receipt of the order from the shipping company, the customer must confirm the order and sign the receipt .

* No return or exchange of any tobacco products or their derivatives , and accessories for molasses and shisha which are considered personal use ( health ) ordered by the customer and delivered permanently .

* You can cancel the purchase order immediately before the item is shipped for any reason .

7-cancel your order by us: we have the right to cancel your order when the following reasons

1. Non-payment of purchases when due.

2. Your failure within the reasonable period of time that we determine for you to provide us with the information required to deliver the products to you.

3. You do not allow us within a reasonable period of time to deliver the products to you or your failure to receive them.

4. In case of bulk purchase or multiple purchase.

We reserve the right to amend these terms and conditions at any time without notice to you. Any modifications to these terms and conditions will be effective as soon as they are posted on our website. Your continued use of the website after such a change means that you agree to be bound by the amended terms and conditions. Please read the terms and conditions again and again. If you do not agree to any change in the terms and conditions, you must immediately stop using the website.

These terms and conditions constitute the entire legal agreement between you and Jarak shisha, govern and regulate your use of the website and all services and products available on it, and completely supersede any previous agreements between you and Jarak shisha with respect to the same purpose.

You acknowledge and agree that the form and nature of the services may change from time to time without prior notice to you, and Jarak shisha may stop providing the services (or providing any features included therein) to you or users.

You understand and understand that Jarak shisha grants public search engine operators permission to use web spiders to copy material from the site for the sole purpose of creating publicly available search indicators that include the material, and Jarak shisha reserves the right to revoke these exceptions, either in general or in specific cases.

You understand and understand that you are solely responsible (and that Jarak shisha is not liable to you or any third party) for any breach of your obligations under the terms and conditions and for the consequences (including any loss or damage that may be incurred by Jarak shisha ) for any such breach.

Failure to exercise or enforce a shisha Jarak, or its delay in exercising or enforcing, any legal right or remedy shall not be construed as an official waiver of the rights of a shisha Jarak.

You and Jarak shisha are independent contractors, and these terms and conditions, including but not limited to the provision, transmission, transmission or distribution of your content, whether in whole or in part, do not constitute a partnership, joint venture, business, franchise or agency relationship between you and Jarak shisha. Neither party shall have the power to bind or incur obligations on behalf of the other party without the prior written consent of the other party. Both parties are not authorized to act as an agent or representative of the other party or on behalf of the other party in any other capacity not expressly provided for in the terms and conditions. No party (or any of its agents) shall declare that it represents the other party or is authorized to act as its representative or to consider itself as its representative, nor shall any party hold the other party liable or liable on its behalf or on its behalf, unless specifically stated in these terms and conditions.

If any provision of these terms and conditions is found to be unlawful or unenforceable, the other terms and Conditions shall not be affected and shall remain in full force and effect.

These terms and conditions are available in English and Arabic. If there is any conflict between the English text and the Arabic text, the Arabic text shall prevail.

These terms and Conditions shall be governed by the laws of the kingdom of Saudi Arabia, and all disputes arising out of the enforcement of these terms and Conditions shall be subject to the exclusive jurisdiction of the courts of the kingdom of Saudi Arabia.

Your rights

If you have any questions about the terms and conditions or any aspect of your order. Please contact us through the communication channels available on the site .

WhatsApp